These 3 machines were sent to us for repair via courier due to the company bring over 250 miles away. They were not working when arrived at our workshop. Our engineer stripped them down cleaned and serviced, now they are fully repaired and functional ready to be sent back to our customer. The turn around was 2 days! No other companies were able to fix which was why they contacted us and sent them via FedEx for repair. So if you have any label printers that need fixing get in touch!